How to book your holiday at Chandler’s Cottage

You can book Chandler’s Cottage directly with me, Jo Cunningham. If there’s anything you need to know to help you decide if it’s a good fit for your holiday please feel free to contact me. I know the house and the Sidmouth area very well and I’m quite happy to answer any questions you have. I promise – no hard selling! I want you to enjoy your stay and if I think the house or the area won’t match what you have in mind then I’ll say so.

How to book Chandler’s Cottage for your holiday

  1. Check that your dates are available on our calendar.
  2. If you’re happy to go ahead, fill in the enquiry form below the calendar and send it to me.
  3. I’ll make a provisional booking for you and send you a booking form along with our terms and conditions.
  4. Complete the booking form and send me a 30% deposit by credit or debit card, bank transfer or sterling cheque. If your stay is less than eight weeks away I ask for the full amount.
  5. When your payment has cleared and I’ve received your completed booking form I’ll send you confirmation that those dates are yours. I’ll also give you a password so you can access our private guests-only page where you’ll find more information to help you prepare for your stay.
  6. Eight weeks before your holiday I’ll remind you that the balance payment is due.
  7. Nearer to your stay I’ll make sure you’ve got the directions, map and details of the key arrangements.
  8. The cottage is yours from 4pm on arrival day. There’ll be a welcome tray waiting for you so you can settle in with a cup of tea and biscuits, relax and get ready to enjoy Sidmouth!

If the dates that you want are unavailable it may still be worth contacting me in case we get a cancellation. And if there’s anything else you need to know contact me, Jo Cunningham.

More about paying for your holiday

Whichever payment method you choose, we won’t apply any surcharges, although in some cases your own bank may apply fees, for example, for cross border bank transfers.

Paying by card

If you choose to pay by credit or debit card I’ll email you an invoice with a link to click through to the Stripe secure online payment processing site. Your card details are never shared with us, the owners. Payment is usually almost immediate.

Paying by bank transfer

I can accept direct bank transfers from UK accounts and our account details are on the booking form. Payment is usually within a couple of hours or may take longer for international transactions.

Paying by cheque

I can accept sterling cheques by post as long as there is at least three weeks before your holiday starts. It takes several working days for cheque payments to appear in our account and only then can I confirm your booking.

Please bear in mind

  • Chandler’s Cottage is non-smoking.
  • We’re sorry, but we do not allow pets.
  • We currently don’t have any facilities for charging electric vehicles.

Remember your holiday insurance

In common with most UK private holiday home owners, we do not provide cancellation insurance. We strongly recommend that you arrange your own insurance if you do not already have cover in place.

If we have to cancel your holiday for any reason then we will, of course, refund you in full.

Logos: Visa and Mastercard

We accept payment by:

  • Credit or debit card
  • Bank transfer
  • Sterling cheque

Planning your Sidmouth holiday?

Pay no booking fees and get the best price when you book direct with us, the cottage owners

What else do you want to know about holidays at Chandler's Cottage?

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